United Office Systems

Many companies claim to have the “Best service in the Business” but few have the tools to measure customer satisfaction. At United Office Systems, we use the world standard Net Promoter Scoring (NPS) system and CEOJuice to capture customer feedback. After every interaction with our Service Department, customer feedback is sent directly to CEOJuice and the results are reflected here on our website. The NPS score on this page is a true reflection of UNITED’s 12 month average score. United Office Systems consistently scores higher than any office equipment dealer in the Atlanta area.

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TESTIMONIALS

"Cleon takes his time and he makes sure the machine is working before he leaves. He is always pleasant and happy whenever he walks into our office. He told us exactly what the problem was and what he did to fix it."

- Jack (Education)

"I compliment you all for Fast and courteous work!!!!!!"

- Barbara (Transportation)

"The technician was very courteous and professional. He was very helpful and willing to work with us to make sure we were satisfied. I truly appreciate excellent customer service."

- Grace (Manufacturing)

"It was very easy making the call and I did not expect him to show up the same day but he did which was perfect. I like that I was constantly updated by email on his status of being in the office."

- Bruce (Education)

"Malik has serviced our copiers for several years and has ALWAYS done a great job. He fixes what is wrong and gives us tips on how to avoid future problems."

- Suzanne (Religion)

"My technician was great today. I wasn’t expecting him to arrive so soon after my service call. He made me aware of what the problem was and even cleaned the machine up for us."

- Stephanie (Medical)

"The technician did an outstanding job of correcting the problem. He even went above and beyond when he noticed that the copy quality was off a little and adjusted it without having to be asked to."

- Larry (Finance)

"Beyond great! The two gentlemen were clear precise and personable. Our staff enjoyed the training and came away with a great understanding of our new equipment."

- David (Construction)

OUR TECHNOLOGY PARTNERS