Who we are:
United Office Systems is an independent, locally owned and operated company providing sales and service of office equipment and document solutions to the North Georgia Community since 1980. United Office Systems has been an innovator in the industry by providing our customers new and better ways to manage their organizations document technology needs.
How we accomplish customer goals:
United Office Systems works with our customers to help them achieve their goal of reducing their documents total cost of ownership and increase their organizations productivity. Through regularly scheduled account reviews with our customer, we consistently monitor and review our customer document output and workflow and recommend the most appropriate deployment and up to date technology solution to achieve the customer’s goal of reduced cost and increased productivity.
Focus on Service:
United Office Systems understands that customers rely not just on great solutions but on great support. This great support is provided by our Service Department and our customer Care/ Administration department. This great support is accomplished by dedicated single tasked positions.
- Our factory trained and certified service staff averages 18 years of service experience.
- Assigned Technicians to territories and customers to ensure consistent service
- Regularly scheduled courtesy calls to proactively maintain equipment reliability
- Guaranteed Preventive maintenance with OEM parts and supplies
- Tenured customer care/administration department averaging over 12 years of experience
- Dedicated maintenance Contracts coordinator
- Dedicated supply Coordinator
- Dedicated Lease Billing Coordinator
United Office Systems provides its promises in writing. Our Copysure Guarantee spells out the added value we provide our customers. These include:
- Performance Guarantee
- Uptime Guarantee
- Loaner Equipment Guarantee
- 4 Hour service response time Guarantee
- End of lease purchase Guarantee
- Asset Adjustment Guarantee
- Purchase Upgrade Guarantee
- Maintenance Agreement Guarantee